Privacy Policy

1. Introduction

Solar Panels for Factories UK ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solarpanelsforfactories.co.uk or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information

When you request a quote or contact us, we may collect:

• Name and job title
• Company name and address
• Email address and phone number
• Details about your facility and energy requirements

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website
• Device information

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Deliver our solar installation services
• Send relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Contract: To provide services you have requested
• Legitimate interests: To improve our services and respond to enquiries
• Consent: For marketing communications (which you can withdraw at any time)
• Legal obligation: To comply with applicable laws

5. Data Sharing

We may share your information with:

• Our installation partners and subcontractors (as needed to deliver services)
• Professional advisors (accountants, lawyers)
• Regulatory authorities (when required by law)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically for 6 years after our last interaction with you, in line with legal and business requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@solarpanelsforfactories.co.uk

9. Cookies

Our website uses cookies to improve your experience. Essential cookies are necessary for the website to function. Analytics cookies help us understand how visitors use our site. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.